Shipping policy

Shipping:

Order confirmation and shipping confirmation is sent by email. The carrier will be based upon your choice from check-out.

The # of days listed beside each carrier choice, while in check-out, is that carrier's best estimate of travel time.  It is NOT based on when you place your order.  Example: "3 days" means that the carrier estimates that your parcel will take 3 days with them traveling before it reaches you. 

Next business day, or sooner, shipping is our Gold Customer Service standard for all in-stock items.  

All parcels are sent with insurance. We determine lost and damaged parcel refund or re-shipping based on the outcome of the Canada Post claim.

There is no signature required upon delivery and the client must ensure a safe spot for parcel drop off.

Letter mail shipping is available for items that can be sent through this service. There is a $5 fee but it comes with no tracking and no insurance.  The client must assume all risk.  Please inquire prior to ordering with letter mail so we can ensure the item can be shipped through this method.